although you might know some basics…you can go through it
(It is extra useful for people who book flight ticket online the first time )

a) Do you provide any food or drinks onboard?

b) Do I receive a ticket when I book a seat on an online flight ticket?

c) Can I change my reservation (name, route, date and time changes)?

d) In the event that I miss my onward flight as a result of my first flight being delayed, will you put me on next available flight or refund my ticket?

e) What happens if my name is not on the list but I am sure I have made a booking?

next time…we talk further about this

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